Returns and Exchanges

At Aclima, you have a 30-day return policy. For items purchased in November or December, this period is extended until the end of January the following year. Please fill out and include the form that came with your order. The product must be unused and in its original condition with all tags intact for the return to be accepted. Return shipping is the customer's responsibility. Hipsters and boxers cannot be exchanged.

Items should be returned to:
ACLIMA AS
Sundvollhovet
3535 Krøderen
Phone number for the parcel: +47 951 60 595

Returned items:

The amount paid will be refunded to the same card/account used for the original payment. If you paid via invoice, the invoice will be credited.

If you wish to exchange an item, you must place a new order. We will credit the original item.